Shipping Policy
Shipping Policy
At Beautae, we ship worldwide. Here's exactly what to expect.
Processing time
Orders are processed within 1–3 business days after payment is confirmed. You'll receive a tracking number by email once your order ships.
Delivery time
- United States, Canada, UK, EU, Australia: 8–14 business days after dispatch.
- Middle East & North Africa: 10–18 business days.
- Rest of world: 12–25 business days.
Delays may occur during peak seasons (holidays, Black Friday, Lunar New Year) and are outside our control.
Shipping costs
- Free shipping on all orders over $49.
- Standard shipping under $49: $4.99 flat.
Tracking
Every shipment includes tracking. You'll get the tracking link in your shipping confirmation email. Tracking can take 2–4 days after dispatch to update with the first scan.
Customs & duties
Most orders ship duty-free. For some destinations, customs may charge a small import fee — this is the buyer's responsibility per local law.
Lost or delayed shipments
If your order hasn't arrived within 30 business days, email support@beautae.com and we'll either reship or refund. We've got you.
Wrong address
Please double-check your shipping address at checkout. If you provide an incorrect address and the package is returned to sender, you'll be responsible for a re-shipping fee.
Questions? Reach us anytime at support@beautae.com — we reply within 24 hours.